Learning Experience Designer
LEARNING EXPERIENCE DESIGN
Exceptional Achievement
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ABOUT THIS PROJECT
RV Mart (pseudonym) is a small business that offers an extensive line of both new and used RVs. In addition to selling the perfect RVs, they offer parts and service departments. Presently, the organization is facing a performance problem with its sales and service team. The team is unable to sell the correct hitch independently. They frequently rely on the manager to complete the sale, disrupting workflow and efficiency during the high sale traffic in the spring and summer months.
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​The team TBD, a team of six capable instructional designers was assigned to investigate the problem and close this performance gap of 1.6. The end goal was to enable the sales and service team to sell the correct hitch and close the sale independently 80% of the time.
DETAILS
Responsibilities
Only the Best
Target Audience
Outstanding Quality
Tools Used
Truly Top-Notch
Skills
Only the Best
DESIGN APPROACH
TBD's mission is